Payout Callback

Callback URL

method	url
POST	Merchant provided callback URL

Header Information

Header Parameter	Description
timestamp	Request timestamp
nonce	Random value
country	Country code (CL)
appCode	Application ID

Callback Parameters

Parameter	Type	Required	Length	Description
merchantOrderNo	String	yes	32	Merchant order number
tradeNo	String	yes		Platform order number
amount	String	yes		Transaction amount
serviceAmount	String	yes		Service fee e.g.: 18.02
status	String	Int		2-Payout Success 3-Payout Failed 4-Refunded
errorCode	number	yes		Order failure status error code
errorMessage	String	yes		Order failure error message: 1000-Card error or limit 1001-Refunded 1002-Channel fluctuation 9999-Others
completeTime	String	yes		Completion time in local timezone, format: yyyy-MM-dd HH:mm:ss
sign	String	yes		Signature

Callback Example

{
  "merchantOrderNo": "OrderNoExample",
  "tradeNo": "TF2501010001CL0000000000000000",
  "status": 2,
  "amount":"1000.00",
  "serviceAmount":"60.00",
   "completeTime": "2025-05-01 00:00:00",
  "sign": "TEEMO_SIGN"
}

Error Code Description:

errorCode	errorMessage	Suggestion
1000	The account does not exist or is restricted	Suggest the user change the card
1001	Return	Already refunded. After receiving the callback, you may retry the disbursement within 24 hours of the original request time
1002	Channel server fluctuations	Channel fluctuation. Suggest retrying after 10 minutes
1018	Invalid account number (may be due to mismatch with ID number, presence of special characters, or incorrect length), kindly verify and retry.	Invalid account (may be due to mismatch with ID, special characters, or incorrect length)
1019	Invalid RUT, kindly verify and retry.	Invalid RUT
1020	Unsupported bank. Please select a different bank and try again.	Unsupported bank
1021	Invalid document ID (may be due to incorrect length, format, or mismatch with user’s information), kindly verify and retry.	Invalid ID (may be due to incorrect length, format, or mismatch with user’s information)
1022	Account number does not match the account type, kindly verify and retry.	Account number does not match account type
9999	Others	Others. Suggest cancelling the order

Callback Response

Parameter	Type	Required	Length	Description
SUCCESS	String	yes		Must return “SUCCESS” otherwise callback will be repeated

Response Example

SUCCESS